Strategic Planning
$249.00
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Détails du produit
Identify Outcome Metrics
We'll coach you as you build 2 KPI pyramids - one for your business and one for your customers. Each pyramid starts with the metric that quantifies the outcome that stakeholder seeks from your product. This is an exercise in internal alignment on how to measure product success.
Envision A Better Customer Journey
We'll coach you through the process of imagining a future customer journey that delivers a 10x outcome compared to today's product. The customer journey is typically expressed as a comic strip covering all 6 chapters: trigger, discovery, evaluation, trial, usage and switching.
Create Strategic Plan
We'll work backwards from the customer journey vision to identify key milestones over the next few quarters / years to help realize that vision. The sequencing of work depends on technical dependencies, competition and moat-building.
Strategic Planning
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